Privacy Statement

GDPR came into force on the 25th May 2018. Personal data is information or data about a person which makes that person identifiable and to receive a service (Counselling/Training/Supervision) from KRCS. We need your consent to maintain our records. Please read the information below prior to giving your consent:

What data and information do you hold on me? Your name, address, telephone numbers, and email address.

What do you use my data for? We use it to publicise our KRCS training events to Counsellors & Supervisors and in accordance with our professional body (NCS) Accredited Course requirements. We also need it to maintain our accounts and Client Records.

Where do you store my personal data? Electronic information stored by KRCS is encrypted. Access to our computers and cloud services is also password protected. All systems use firewalls and security procedures which are regularly reviewed. We also maintain manual files in a metal locked filing cabinet and all sensitive information is coded.

Sharing your personal data? Your personal data in respect of training undertaken is shared only with the KRCS team. Client Records are kept by individual Counsellors.

How long do we keep your personal data? We keep information as long as is necessary and then shred your data.

The rules about how we keep and use your information – The ways we keep your information safe, and the things we can do with the information, are regulated by the GDPR (2018):

  • We can only hold information on you with your consent
  • We can only use it for the reasons for which you gave it to us
  • We cannot share it with anyone else unless there is a lawful indication to do so
  • We must work to keep the information up to date and accurate
  • We must keep your data safe and secure and will destroy it when it is no longer needed.

You have the following rights:

  • The right to request a copy of your personal data which KRCS holds.
  • The right to request that KRCS corrects any personal data if it is found to be inaccurate.
  • The right to request that your personal data is erased at any time on your request.
  • The right to refuse the processing of your data.
  • The right to lodge a complaint with the Information Commissioners Office.

 

Contact Details – For any queries or complaints, and to exercise your rights as listed above, please contact Dr.Kathy Raffles at KRCS. Alternatively, email kathyraffles@krcs.uk.com   and make your request.

If you are not satisfied with our response, you can contact the Information Commissioners Office:

Phone (0303 123 1113).       Email https://ico.org.uk/global/contact-us/email/

Write to: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF